How to Accept Payments in Vietnam: VietQR, MoMo and More

Vietnam is one of Southeast Asia's fastest-growing digital economies, and its payment behavior has shifted decisively toward QR codes and wallets. For merchants, the path to getting paid runs through VietQR, the leading e-wallets, and bank transfers — with cash on delivery a declining but still-present factor. This guide explains how to accept payments in Vietnam in 2026.

QR has become the default

QR-code payments now make up the majority of Vietnamese payment transactions — over half in 2025. The engine behind this is VietQR, the interoperable QR standard operated through NAPAS, the national payment switch. VietQR is standardized across dozens of banks with broad merchant reach, and NAPAS handles on the order of 15 million VietQR transfers a day, with transaction volume growing sharply through 2025.

For merchants, VietQR is the equivalent of Indonesia's QRIS or the Philippines' QR Ph: a single QR that customers can pay from their banking apps and wallets. Building around it gives you the widest reach with the least integration sprawl.

A regulatory tailwind helps adoption — Vietnam moved to waive QR transaction fees on smaller purchases, lowering friction for everyday payments.

The leading wallets

Two e-wallets carry significant consumer volume:

• MoMo, the largest e-wallet, with tens of millions of users and deep merchant coverage.
• ZaloPay, with around 20 million active users as of mid-2025, benefiting from its link to the widely used Zalo messaging app.

VNPay is also a major player, particularly through bank-app QR. Depending on your category, supporting direct wallet journeys alongside VietQR can lift conversion for app-native shoppers.

Bank transfers

Domestic bank transfer — increasingly initiated via VietQR — is a backbone of Vietnamese commerce, especially for larger purchases. The line between "bank transfer" and "QR payment" is blurring as VietQR becomes the front end for bank-account payments. Ensure your checkout supports bank-rail payment, not just wallet balances.

Cash on delivery: declining, not gone

COD was long the default for Vietnamese e-commerce. It is now in clear decline as QR and wallets take over — surveys in 2025 put COD preference around a third of online shoppers and falling — but it has not disappeared, particularly outside the largest cities. As elsewhere in the region, COD is operationally costly, so the smart approach is to make digital methods effortless and treat COD as a managed option rather than the default. Buy-now-pay-later has also grown quickly among Vietnamese online shoppers, which is worth considering for higher-value categories.

How to accept payments

A strong Vietnamese checkout typically includes:

1. VietQR as the central, default option.
2. MoMo and ZaloPay for wallet-native buyers.
3. Bank transfer (often via VietQR) for larger purchases.
4. A deliberate COD policy with prepaid incentives.
5. Real-time confirmation, automatic reconciliation, dong pricing and Vietnamese-language checkout.

You accept these through a payment provider rather than connecting to NAPAS directly. Since VietQR, wallet and bank-transfer flows each have their own mechanics, many merchants prefer a single orchestration layer. With a platform like PiqPay, Vietnamese methods sit behind the same unified API used for other markets, so launching Vietnam stays consistent with the rest of your footprint and reconciliation is centralized.

BNPL, payouts and the 2026 outlook

Two more dynamics are worth planning for. Buy-now-pay-later has grown strikingly fast among Vietnamese online shoppers — in 2025 surveys, roughly half said they had used BNPL in the past year, up sharply from a few years earlier. For higher-value categories, an installment or BNPL option can lift both conversion and order value.

Vietnam's QR and instant infrastructure also increasingly supports payouts, not just collection — refunds, marketplace settlements and disbursements over VietQR and bank rails. And the cross-border direction is clear: NAPAS has begun linking VietQR with neighbours such as Cambodia and Laos, extending the regional QR mesh. Build around VietQR now and you are positioned for both the domestic shift to prepaid digital payment and the cross-border connectivity arriving across Southeast Asia.

Practical checklist

• Make VietQR the headline option.
• Add MoMo and ZaloPay for wallet users.
• Support bank transfer for big-ticket carts.
• Manage COD as an exception, not a default.
• Localize fully and confirm payments in real time.

Vietnam is QR-first and rapidly going prepaid. Build around VietQR and the major wallets, and you align with where Vietnamese commerce is heading.

Want VietQR and Vietnamese wallets through one integration? Explore PiqPay for Vietnam.